GM

Performance Marketing Strategy & Operations Lead

General Motors
United StatesFull TimePosted Aug 18, 2026Apply by Sep 17, 2026
RemoteFull TimeSenior

About the Role

Lead enterprise-wide performance marketing strategy and operations across GM brands. Create standards, frameworks, and operating rhythms; translate business objectives into integrated full-funnel strategies; partner with cross-functional teams to activate, optimize, measure, and scale performance marketing; provide objective strategic counsel, coach teams, and drive global adoption of best practices.

Responsibilities

• Partner with the Director, Global Performance Marketing to define and implement GM's enterprise performance marketing vision, principles, standards, and operating model. • Set clear expectations across strategy, planning, activation, optimization, experimentation, measurement, and executive communication. • Create scalable frameworks, playbooks, templates, definitions, and decision tools that improve consistency across brands, channels, agencies, and markets. • Identify gaps in processes, capabilities, tools, and ways of working, and recommend practical enterprise solutions.

Required Qualifications

• Bachelor's degree. • Approximately 8-10 years of experience in performance marketing, digital marketing, marketing strategy, channel planning, activation, or related disciplines. • Strategy experience within an advertising or media agency, management consulting firm, or similar advisory environment. • Strong knowledge of paid media, search, social, programmatic, CRM, audience strategy, website and conversion optimization, experimentation, attribution, and performance measurement. • Demonstrated success creating standards, frameworks, processes, playbooks, or operating models that improve organizational performance. • Ability to lead complex cross-functional work and influence stakeholders in a highly matrixed organization. • Strong business acumen, with the ability to connect marketing choices to customer behavior, demand, sales, inventory, pricing, incentives, competitive activity, and market dynamics. • Ability to distill complex data and information into clear strategic implications, decisions, and executive-ready recommendations. • Strong facilitation, communication, relationship-building, and change-management skills, with the objectivity to challenge constructively and build trust across teams.

Preferred Qualifications

• Experience supporting multiple brands, business units, regions, or markets from a centralized center of expertise or enterprise strategy function. • Comfort with back-of-the-envelope business analysis across the digital commerce and omnichannel funnel. • Experience in automotive, retail, consumer products, technology, financial services, or another complex omnichannel industry. • Ability to bring structure to ambiguity, turning broad objectives into repeatable processes and clear standards. • Experience working globally and adapting enterprise frameworks to local-market needs. • Familiarity with marketing technology, customer data, analytics, dashboards, measurement frameworks, and data visualization.